What we know about this broker
Researched 2026-06-17. Live fetch of https://411.ca/privacy-policy confirmed the sole opt-out mechanism is email to the Privacy Officer at [email protected] (mailing address: 1500 Don Mills Rd, Suite 600, Toronto, ON M3B 3K4). No web form or self-service removal portal exists. The policy explicitly states users may "withdraw consent at any time by writing to the Privacy Officer." Account/listing deletion is confirmed as permanent from the live site, though backup copies may persist for up to one year. PIPEDA is not cited by name in the policy text but implied by the standard Canadian consent-withdrawal and access/correction rights described. Channel is email; confirmation step is none (no user-action link is required — the broker acts on the email request). Agent requests conditionally accepted (signed consent expected, consistent with Yellow Pages group policy). Tier 2 / broker_confirmed because no public rescan mechanism was found. Also confirmed via live fetch: [email protected] for general customer service, but privacy removal must go to [email protected] per the Privacy Officer contact stated in the policy. The canada411.ca/help.html FAQ page returned HTTP 403 and could not be verified separately, but 411.ca and canada411.ca are distinct Yellow Pages properties; this recipe covers 411.ca only.
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