What we know about this broker
Researched 2026-06-17: Customer Communications Group, Inc. is a Lakewood, CO direct/loyalty marketing agency (12081 W. Alameda Parkway, #500, Lakewood, CO 80228; also listed as 165 S Union Blvd Ste 260). Registered as a California data broker (CA AG registration 546651, approved 2021-10-22; confirmed via https://oag.ca.gov/data-broker/registration/546651). The CA AG registration confirms the sole opt-out mechanism is email to [email protected] — consumers request non-sale of personal information; the company observes a 12-month reauthorization waiting period before re-soliciting consent. The website customer.com is completely non-functional as of 2026-06-17: all paths (/privacy, /privacy-policy, /opt-out, /ccpa, /do-not-sell, /data-request) return a generic 'Error. Page cannot be displayed.' server error — no web form, no privacy policy page, and no 'Do Not Sell' link are accessible. opt_out_url set to mailto:[email protected] as that is the confirmed working channel. privacy_url set to the CA AG registration page as the authoritative public record (the company's own domain is offline). The company is subject to the California Delete Act (SB 362) and must process requests through the CPPA DROP platform starting August 1, 2026. Escalation: follow-up email to [email protected]; if no response, regulator complaint via CA DROP or CA AG. build_status set to 'researched' because the email opt-out endpoint is confirmed via the official CA AG data broker registry.
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