Equifax New Zealand Information Services and Solutions Limited

What we know about this broker

Confirmed 2026-06-16. Equifax New Zealand Information Services and Solutions Limited is a regulated credit reporting agency under the NZ Privacy Act 2020 and Credit Reporting Privacy Code 2020. Formerly known as Veda Advantage. Consumer access requests are submitted via the primary portal: www.mycreditfile.co.nz (free, delivered within 10 working days) or by email to [email protected], or by post to Equifax New Zealand Public Access, Private Bag 912012, Victoria Street West, Auckland 1142. Phone: 0800 692 733 (Mon-Fri 8:30am-5pm NZ time); correction contact: 0800 698 332. The Privacy Act 2020 (and Credit Reporting Privacy Code) require Equifax to decide on correction requests within 20 working days; access files must be provided within 10 working days. Government-issued ID (NZ driver licence or passport) is required for identity verification before file access or correction is processed (id_required: true). Correction disputes go to equifax.co.nz/contact. Regulatory escalation: Office of the Privacy Commissioner NZ (www.privacy.org.nz). Note: seed categorized tier 1 (public_rescan) but Equifax NZ credit files are NOT publicly observable; they are gated by identity verification. Tier corrected to 2 and verify.method set to broker_confirmed. Legal hook: NZ Privacy Act 2020 + Credit Reporting Privacy Code 2020. Privacy Amendment Act 2025 introduced IPP3A effective 1 May 2026; Credit Reporting Privacy Code was updated March 2026. Recheck recipe within 90 days for any flow changes.