What we know about this broker
Confirmed 2026-06-17. GraydonCreditsafe Belgium (Uitbreidingstraat 84/1, 2600 Berchem, Belgium) is the Belgian arm of the Creditsafe Group, which merged with Graydon. The primary privacy contact is [email protected]; DPO is [email protected] (+44 (0) 2920 886 500, Caspian Point One, Pierhead Street, Cardiff CF10 4DQ). EU Representative: Creditsafe Ireland Limited, [email protected]. graydoncreditsafe.be now redirects to creditsafe.com/be. Erasure is not an absolute right for credit/risk data — the company applies a balancing-of-interests test; erasure is only absolute for prospecting/marketing data. Requesters must supply supporting evidence of specific personal circumstances. ID verification is required. Response expected within 30 days (extendable by 2 months for complex cases). For prospecting opt-out only, channel could be email with lighter burden; for full erasure of risk/credit file, regulator complaint (GBA — Gegevensbeschermingsautoriteit) is the appropriate escalation path if the broker denies the request on balancing grounds. Tier 3 / manual because credit data has regulatory retention obligations that supersede erasure in most cases.
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